Cookies policy

In compliance with article 22.2 of Law 34/2002, on Information Society Services, we inform users of our website of our Cookies Policy.

What is a cookie?

Cookies are files containing small amounts of information that are downloaded to your device when you visit our website. Their main purpose is to recognize you (using identifiers that do not allow us to identify you as a specific individual) each time you access the website. They also allow us to improve the quality and usability of our websites. Cookies are essential for the functioning of the internet; they cannot harm your computer/device and, if enabled in your browser settings, they help us identify and resolve potential website malfunctions.

Types of Cookies

There are different types of cookies. They all work in the same way, but have slight differences:

Session Cookies: Session cookies last only for the duration of your visit and are deleted when you close your browser. Their main purpose is to identify the type of device, support website security, or enable basic functionality. They do not contain personal information that could identify an individual.

Persistent or Permanent Cookies: These are stored on the device's hard drive and are read by the website each time the user visits the site. They have a specific expiration date, after which the cookie stops working. They allow the identification of user actions and preferences, analyze visits, and help understand how users arrive at the website and improve the services offered.

Functionality Cookies: These cookies allow us to remember choices you make, such as your login or identifier. The information in these cookies is anonymous (i.e., it does not contain your name, address, or other personal data).

Third-Party Cookies: Third-party cookies are cookies installed by a website other than the one the user is visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps).

Analytical Cookies: These cookies are intended for periodic maintenance and to guarantee the best functioning and service to the user; collecting data on their activity.

Use of Cookies by Royal River Luxury Hotel

Name	Own or third-party	Duration	Purpose
cookie_alert	Own	current session duration	Show cookie notice only once per session
popup_skirt	Own	current session duration	Show offer popup only once per session (only when there is an offer popup)
_utma	Google Analytics	2 years	Used to differentiate between users and sessions.
_utmb	Google Analytics	10 minutes from creation or modification	It is used to find out if there is a new session or visit.
_utmc	Google Analytics	At the end of the session	It is used to facilitate functionality with the urchin.js library. Previously, this cookie worked in conjunction with the _utmb cookie to determine whether the user was in a new session or visit.
_utmz	Google Analytics	6 months	Save the traffic source or campaign that explains where the user comes from to reach the website.
_utmt	Google Analytics	At the end of the session	It is used to define the type of user request. It is used to establish page usage statistics.
DoubleClick	Adwords	At the end of the session	Segment the content to make it relevant to users.

Name	Information processed	Purpose
Strictly necessary	User session, registration details, reservations.	User session management and maintenance, navigation customization, load balancing
Google Analytics	Websites visited, frequency, number and repetition of visits, browsing time, searches performed, links accessed, browser used, service provider, location linked to IP address	Measuring and analyzing user navigation, tracking and analyzing user behavior, creating anonymous user navigation profiles, and introducing improvements based on the analysis of user usage data.
Google Adwords	IP address, searches performed, links accessed, and ads accessed.	Showcase the products that best suit the user, segment the target audience, measure results, offer flexible budgets, and identify new markets.

By accessing our website, you expressly agree that we may use these types of cookies on your devices. However, disabling cookies will not affect your browsing experience on our website.

User settings to prevent cookies

By browsing and continuing to use our website, you consent to the use of cookies under the terms of this "Cookie Policy". Royal River Luxury Hotel provides access to this "Cookie Policy" upon first access, so that users are informed, and without prejudice to their right to block, delete, and refuse the use of cookies at any time.

In any case, please note that cookies that are not necessary for using our website can be blocked or disabled by activating your browser settings, which allow you to refuse the installation of all or some cookies. Most browsers allow you to be warned about the presence of cookies or to reject them automatically. If you reject them, you can still use our website, although the use of some of its services may be limited, and therefore your experience on our website may be less satisfactory.

Information on how to configure your internet browser(s) to maintain your privacy and security regarding cookies can be found on the official support websites of the major browsers. With this help, users can block cookies through their browser's settings or configure it to notify them when a server wants to save a cookie.

Contact information

Any questions or queries regarding this cookie policy can be sent to us in writing at the following email address: lopd@grupogolfresort.com